Here is a brief job description for couriers:
There are no specific schools for this job, but those who want to work as couriers often must have a high school diploma. New hires usually receive on-the-job training alongside experienced employees for a short period of time. In some cases, they may need special training if they must transport fragile or dangerous packages.
Courier, requirements and skills
- Good interpersonal and communication skills
- know the city
- Be punctual
- be reliable and trustworthy
- have a good sense of direction
- Keep records
- Have skills in dealing with customers
- Meet strict deadlines
- have a driver’s license and a spotless criminal record
The duties of a courier change, but there are certain duties that are common to all:
The loading and unloading of goods. Couriers are usually responsible for loading and unloading goods and may work in pairs when delivering particularly heavy or bulky items.
Delivering packages. A courier’s primary objective is the timely delivery of packages to a customer. These packages must arrive intact and in the condition in which they were loaded.
If there is a problem with a package, the courier must notify the appropriate office and do everything possible to resolve the problem in a professional manner.
Accepting payments. Couriers can also accept payments for packages or delivery charges upon arrival. They do this through a POS.
Vehicle driving. Couriers use company vehicles to deliver packages to customer addresses.
Report vehicle problems. Couriers may be responsible for basic maintenance of company vehicles and should report potential mechanical problems to the appropriate office.
In general, an inexperienced courier in Southern Europe can earn about €1,250 net per month, while an experienced courier earns between €1,600 and €1,700. In Northern Europe he can earn up to 2,500 €
In the United States, a courier can earn up to $3,000.